The D-I-V-E method
Planned, led and completed, with no employee left behind.
Adoption fails when people are left out. D-I-V-E puts people first: set the outcomes, pick the right tools, train the team, then scale what works and measure it.
The four steps
Determine, Investigate, Vest, Execute
Step 1
Determine your outcomes
Leadership and stakeholder workshop. Map where needs, time and money go.
Output: Opportunities and prioritized action plans, including an AI opportunity map.
Step 2
Investigate your solutions
Assess workflows, demands, data and tools. Pick pilots.
Output: A business case and a roadmap.
Step 3
Vest your expectations
Form the stakeholder team, train employees so no one is left behind, and launch agents when you are ready.
Output: Working pilots and trained staff.
Step 4
Execute to completion
Scale across departments and measure results.
Output: AI-augmented operations with KPIs.
The end state
An AI-augmented culture at every level
Agents take on repeatable work at every level of the company. Humans keep the judgment.
| Level | Agents handle | Humans own |
|---|---|---|
| Board and leadership | Market intelligence, scenario models, board-pack drafts | Decide strategy and risk |
| Departments | Finance close, sales pipeline, customer support, procurement | Oversee and handle exceptions |
| Teams | Project tracking, reporting, documentation | Coordinate and create |
| Individuals | Email, research, scheduling, drafting, analysis | Judgment and relationships |
Start with a confidential conversation.
Tell John where the gaps are. Every conversation is confidential, and an NDA comes first if you need one.